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Frequently asked questions

  • What is RefugeeOcean?

    RefugeeOcean (RO) is an online platform designed to connect asylum seekers and refugees with the local community. Is a platform where you can find help and support services. We can help you find the help you need. You can easily find help here. Help for yourself, your family and your friends. You can also find help if you are not a refugee yourself, but know refugees who need help.

  • Why RefugeeOcean?

    In Bulgaria, there are lots of support programmes and services for Asylum Seekers / Refugees. However, these services can often be hard to find. Sometimes, for example, you might not be sure what you should look for. Or maybe it's not clear who you should contact. And this is what we want to change. This is why RO came to be.

  • Is RefugeeOcean Free?

    RefugeeOcean is and will always be free. Everyone can use RO for free. Everyone can search on RO for help and support Asylum seekers / Refugees, NGOs for free.

  • How does RefugeeOcean work?

    Please visit our 'How it works page' , you can find the link on the top header and the footer of all pages on our website.

  • What is special about RefugeeOcean

    RefugeeOcean shows you the help you can get or how to help via our platform. All the information you need is in one place. Our layout is simple and clear. We show and tell you exactly what you need to do to get help or to help.

  • Who is behind RefugeeOcean

    Team RefugeeOcean

  • Who can find help on RefugeeOcean?

    RefugeeOcean is for everyone. Asylum seekers / Refugees: For children and teenagers, for men and women, and for families. For everyone who has fled their home country and now needs help.

  • Who can help via RefugeeOcean?

    Local community / NGOs etc: Can find help on how to help Asylum seekers / Refugees in need.

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